Help

Answers to common questions. Can't find what you need? Get in touch.

How do I make a reservation?: Search for a restaurant, pick a date, time, and party size, and choose from the available times shown. You'll need to sign in or create a free account to confirm the booking.
Do I need an account to book?: Yes. Creating an account takes a moment and means your reservation, and its confirmation, is always tied to you — you can view, manage, or cancel it any time from "My reservations."
Can I sign in with Google?: Yes, where offered — look for "Continue with Google" on the sign-in page.
How do I cancel or change a reservation?: Go to "My reservations" and open the booking you want to change. Each restaurant sets its own cancellation window, shown on the reservation itself — if you're past that window, contact the restaurant directly.
I didn't get a confirmation email — what now?: Check your spam folder first. If it's genuinely missing, your reservation still appears under "My reservations" as long as you're signed in to the account you booked with.
Does it cost anything to book?: No — reserving a table through Kiiü is free for diners.
I'm a restaurant — how do I get listed on Kiiü?: Restaurants join Kiiü by invitation from our team. Visit our restaurants page for more information and to get in touch.
I still need help: Reach us any time at [email protected].